- All products are made-to-order. J.A.N. W&L does not carry an active inventory of ready-made products. This ensures higher quality assurance tolerances and a personalized experience for every customer. We currently are not offering online purchases.
- Pricing is generally based on doubling the materials cost and adding $10, plus shipping* if applicable. We only accept cash and Venmo payments currently. We don’t charge fees, and tax is only added for Venmo^ payments.
*Shipping may be waived on orders exceeding $125.
^J.A.N. W&L Venmo link sent in emailed invoice.
- We currently are not serving international customers at this time.
- To place an order, please use the contact form to discuss your product and design preferences. You have flexibility to include color and wood choices, layout, and any custom requests.
- Returns and refunds are generally not accepted. Please use the contact form to consult about your need.
- Stitching is covered for 3 years post-delivery should the stitching fail prematurely due to normal wear and tear—please use the contact form to request a stitching evaluation.
- Please note that lead times can vary. Use the contact form to discuss your needs prior to ordering.
